Please visit the topics below for answers to our Frequently Asked Questions (FAQ).
If you require further information or have more questions, please contact the Camp Goodtimes office at email@example.com or by phone at 604.675.7141 or toll-free at 1.800.663.2524, ext. 7141.
Is there a fee for children, teens or families to attend Camp Goodtimes?
No. Thanks to the generous support of donors, there is no fee.
Do I need to send a copy of my online application to the camp office?
No. The online application process allows camp staff to see all the information you have entered. You do not have to send a copy to us.
Can my child attend more than one Canadian Cancer Society Program?
Yes, participants can come to two unique programs in a summer. For example, a 7-year-old can apply to both Kids Camp and the Family Program. Or, a 16-year-old diagnosed with cancer can apply for both the Leaders In Training and Teen Program in the same summer.
If my child is attending two different programs do I need to submit two Pinnacle Pursuits Waiver forms?
No, one waiver is sufficient.
Who needs to complete the Clinician's Evaluation Form and Current Treatment Form?
Any applicant who is a child or teen on active treatment for cancer OR has received treatment for cancer within the last five years.
The Camp Goodtimes application asks for immunization dates for my child. What should I do if I don’t know or don’t remember the dates?
Contact your family physician, your child’s school, or health unit to obtain your child’s immunization records. If they are unable to provide the information you can have a blood test done by a healthcare provider as this will give you your child’s current immunization status.
Do you have a travel assistance policy?
Yes, travel costs can be reimbursed when families are traveling a certain distance. Travel assistance requests must be approved by the Canadian Cancer Society. Reimbursement request forms are available through our office. The deadline for reimbursement requests is May 31.
Is there a carpooling service for families that live on Vancouver Island? Or is there a way I can contact other families to arrange for carpooling?
We do not facilitate carpooling. However, if families give consent to share their contact information, we can connect you with families from your area that have also requested carpooling.
What if I don't have transportation to bring my child to camp?
Please contact our office and we will do what we can to help your child come to camp.
My child has to fly to Vancouver to attend camp. How will they get from the airport to camp?
If possible we ask that you arrange to have someone you know transport your child to camp. In the event that no one is available, please contact the camp office and we will do what we can to get your child to camp.
If a family arrives a few days earlier than the start of their child's camp session, is it possible to stay on-site?
No. There is a public campground very close to the main camp location, the Alouette Lake Campground in Golden Ears Provincial Park.
What happens if I am late picking up my child from camp?
Canadian Cancer Society staff will remain on-site until the last participant is picked up. Out of respect for our staff and your child, we ask that every effort be made to pick up participants at the specified time. If you know you will be arriving late please call the camp office immediately so we can make appropriate arrangements.
Will I be able to contact my child/children while they are at camp?
If you are interested in maintaining contact with your child(ren) while a Camp Goodtimes session is in progress, please email firstname.lastname@example.org. We do our best to print and deliver emails to campers during the mid-afternoon. Please note that we do not have the capacity to allow campers to reply to emails they receive.
Please email email@example.com or call our on-site Camp Goodtimes phone number if you would like an update on how your child(ren) is doing at camp.
You are welcome to contact your child(ren) 24 hours a day via our on-site Camp Goodtimes phone number if an emergency arises.
Will my child be able to call home while at camp?
Yes, although we will discourage them from doing so. One of our main goals at Camp Goodtimes is to support campers in developing and experiencing independence. Oftentimes, calling home gets in the way of campers growing in this way and can increase feelings of homesickness, not lessen them.
We have a no cell phone policy at camp and there is no cell service at our main site. Please keep your child(ren)’s cell phone at home to avoid risk of damage, theft and the temptation to use it.
May we visit our child at camp?
What if a member of my family wants to contact other participants after camp?
Participants naturally share their contact information with newly found friends at camp. We encourage you and your child(ren) to exchange contact information with friends while at camp as this can lead to increased socializing and the exchange of social support. We do not supply an all-camp contact list.
What if a member of my family would like to contact volunteers after camp?
If someone wants to contact volunteers, they can write messages to firstname.lastname@example.org and these messages will be forwarded to the appropriate person. We do not share volunteers' contact information.
What if my child needs individual attention or extra support?
Additional support will be provided to your child in otder to have a successful camp experience.
What if my child needs frequent medical care? I’m worried because no one besides me has had to manage their symptoms before.
Our on-site medical staff will have a complete medical history of your child and are equipped to administer and maintain all your child’s medical needs. It is extremely important that you disclose all of your child(ren)’s needs, symptoms and treatment strategies on their application so that our medical team has the information they need to best support your child(ren).
I am concerned about my child’s bed-wetting. They don’t want anyone to know. What will you do if an emergency happens at night?
All our cabin counsellors (“Skips”) are trained to deal with this challenge in a discreet manner that respects the privacy of our campers. Our cabin counsellors have access to a supply of clean clothing and bedding at all times. Our on-site laundry facility ensures that campers have their laundry cleaned and returned to them on the same day.
My child usually refuses to wear a life jacket (PFD) while swimming, but I prefer they wear one. How will you ensure my child safe while swimming?
Everyone participating in waterfront activities MUST take a swim test on the first full day of camp if they want to swim or boat. Those who do not pass this test or choose not to take the test MUST wear a life jacket. This policy is strictly enforced by our cabin counsellors and lifeguards.
How easy or realistic is it to expect my child will stick to their special diet at camp?
Camp meals are nutritious and well-balanced. We do our best within our capacity to accommodate all dietary restrictions. If your child requires a special diet please ensure the information is on the application form, and contact our Nursing Director if you need to discuss specific details.
If my child or family member has a slight runny nose and cough, or a rash, can they still come to camp?
Contact our Nursing Director BEFORE coming to camp if your child has ANY signs or symptoms of an illness. We will do our best to accommodate your child and family into another session if they are too unwell to come to their originally scheduled session.
What if my child has a clinic appointment during camp?
We aim to work with hospital staff to schedule medical appointments outside of the camp dates. We ask that a caregiver come to camp and pick up the child and take them to the appointment, or our medical staff can bring your child to the appointment